360 Digital Systems is an Australian-owned consultancy. We recover troubled programs, stand up disciplined governance and roll out safe, measurable Claude AI - for government and enterprise teams under real delivery pressure.
Clients call us when ...
"They stabilised the program in five weeks and gave the board something it could actually act on."
- Federal agency program lead
A snapshot of recent program impact across Federal Government, critical infrastructure and enterprise.
25+
Years senior delivery experience
150k+
Users supported on delivered platforms
92%
Tickets resolved within 48h SLA on Go-live (hypercare)
0
Sev-1 / Sev-2 incidents in week one of recent Go-live
3
Concurrent Federal programs recovered from red to green
17
Suppliers evaluated in a 10-week probity-controlled market approach
30%
Typical operational cost reduction on SD-WAN cutovers
95%+
Migration and cutover readiness reached via rehearsal cycles and reconciliation controls
If either of these is your week, we can help.
Schedule slipped, budget pressure, the steering committee has lost confidence. You need a senior pair of hands on it now - not a six-month discovery.
Program recoveryYou need real productivity from Claude without breaking privacy obligations or losing executive trust. We design the workflows and the guardrails together.
Claude AI ServicesEnterprise delivery discipline. Practical AI implementation. Measurable outcomes.
Curious what this looks like inside a real business? See AI in action →
Senior-led delivery for programs that have to land. Recovery, transformation, and assurance across complex, multi-vendor environments.
From AI opportunity to secure production implementation. Automation, Claude implementation, integration and governance for non-technical teams, aligned to Australian privacy and AI ethics.
360 Digital Systems helps organisations identify repetitive, manual and knowledge-intensive work and transform it into secure, governed AI-enabled workflows using Claude and modern automation technologies.
Management & governance
Project reporting, RAID analysis, executive summaries, governance packs
Technology teams
Technical documentation, incident analysis, knowledge search
Operations
Document processing, information extraction, workflow hand-offs
Customer service
Enquiry triage, response assistance, knowledge retrieval
Not sure where to start? A short, structured session identifies your best first use case, before you commit to anything.
You'll leave with a prioritised opportunity list, a recommended first use case, an indicative architecture, governance considerations and an estimated benefit and effort. No cost for the first conversation - we scope any follow-on discovery work together.
A few anonymised examples from recent delivery. Client names available on request, subject to confidentiality.
Inherited three at-risk national initiatives spanning platform consolidation, P3M uplift and ERP market approach. Stabilised within weeks via governance reset, integrated planning and vendor recontracting.
Probity-controlled BuyICT market approach. 70+ requirements, evidence-based scoring, executive decision packs. Down-select of 8 to 3 in a parallel ERP stream.
Multi-phase SOC orchestration program. 13 automated incident-response playbooks, 20 integrated security platforms, dashboards for leadership visibility.
Network segmentation and remote access posture across 10 vDOMs in a safety-critical aviation environment. Multi-environment cutover with rollback rehearsals.
National SD-WAN program with controlled cutovers and readiness governance. ~30% operational cost reduction.
5,500+ user identity and remote access uplift. AD sync time reduced 75%. SSL VPN access modernised with LDAP and RBAC.
Senior. Sovereign. Governance-first. Outcomes you can take to the executive.
No pyramids. The person you meet is the person who delivers.
Privacy Act aligned. Sovereign Australian delivery available for sensitive and government engagements.
Security Cleared principal. Cleared associates available for sensitive programs.
Plain-English reporting boards can act on. Assurance separated from delivery.
PMBOK, PRINCE2, MSP, Agile, ITIL - we suit the work to your team.
We pair Claude rollouts with the policy and assurance to make them stick.
Plenty of providers can run a workshop or build a demo. We help organisations move beyond AI experimentation: identifying high-value use cases, designing and integrating the solution, establishing governance and controls, supporting adoption and taking the solution into production.
Use-case workshops, value mapping, risk screen.
Workflows, prompts, guardrails, success metrics.
Controlled build with measurement, testing and stakeholder sign-off.
Controlled production deployment, adoption and continuous improvement.
AI delivers the greatest value when it becomes part of the way people already work. We design secure integrations between Claude, your business workflows, enterprise applications and organisational knowledge - Microsoft 365, SharePoint, CRM, ITSM, databases and internal APIs, through the Claude API, MCP and secure connectors.
See integration approachAI adoption has to operate within your security, privacy, governance and operational environment. We build these controls into the solution from the beginning - human oversight, data handling, access control, auditability and vendor/model assurance - rather than adding them after the technology has been built.
See AI Governance as a ServiceDelivery exposure across the sectors that run Australia's critical services.
Federal Government
Critical Infrastructure
Transport & Aviation
Utilities & Energy
Health & Aged Care
Education
Hospitality
Defence-aligned
A 20-minute call. No pitch, no obligation. We'll listen, ask three good questions, and tell you whether 360 DS is the right partner for the work.
