360 Digital Systems
Cowork - a service for Claude

Safe, measurable productivity from Claude AI.

The board wants AI productivity. Compliance wants the policy and the audit trail. Cowork delivers both - designed for non-technical teams and aligned to Australian privacy and AI ethics.

Cowork loop

Every prompt sits inside a policy boundary. Every output is logged. Every workflow is reviewable.

Where 360 Digital Systems fits in.

Your team sees a simple loop - a task goes in, a trusted result comes out. Underneath it, we design and own every stage: the workflow, the Skills, the connectors, the policy and the proof.

01 - We map

Discovery and use-case selection

We run discovery workshops, score value against risk, and pick the workflows worth automating.

02 - We build

Skills, prompts and guardrails

We write the prompt patterns, configure your custom Skills, and set the acceptable-use policy.

03 - We integrate

Claude into your stack

We connect Claude to your data and tools through the Anthropic API and MCP connectors.

04 - We govern

Audit, review and proof of value

We embed the audit trail, set the review cadence, and report the productivity gain to your board.

The payoff

Your team gets AI productivity. Your board gets an auditable system. We own the engineering and the governance in between.

What Cowork delivers

  • AI use-case discovery and prioritisation
  • Workflow design and prompt libraries
  • Pilot, scale and adoption support
  • Change management and enablement
  • Productivity and risk metrics that boards trust

AI Governance as a Service

  • Acceptable use and data handling policies
  • Human-in-the-loop checkpoints by use case
  • Privacy Act, APS Responsible AI Policy, Australian AI Ethics alignment
  • Audit trails, logging and review cadences
  • Vendor and model assurance reviews

Where Cowork creates value

Productivity that boards can measure - not vague time-saving claims.

Document drafting and review

Research synthesis and briefing

Customer correspondence

Reporting and meeting summaries

Tender and grant responses

Triage of inboxes and tickets

Four-stage delivery model

From the first workshop to the handover, every stage has a defined output the board can audit.

01

Discover

Use-case workshops, value mapping, risk screen.

02

Design

Workflows, prompts, guardrails, success metrics.

03

Pilot

Controlled rollout with measurement and feedback.

04

Scale

Adoption, governance handover, continuous improvement.

Built for Australian compliance

We translate the obligation language into delivery controls - so your AI rollout is defensible from day one, not retro-fitted after audit.

Privacy Act 1988

Lawful collection, use, disclosure and retention obligations.

APS Responsible Use of AI Policy

Accountability, transparency, monitoring, re-validation triggers.

AI Impact Assessment

Threshold vs full assessment paths, gates and evidence baselines.

Australian AI Ethics Framework

Human-centred values, fairness, transparency, contestability.

Anthropic Academy Trained

Trained directly by Anthropic.

Our consultants hold current Anthropic certifications, so the workflows we design for you are grounded in current Claude capability - not last quarter's blog post.

Agent Skills

Anthropic Academy Trained

Build, configure and distribute reusable Skills for Claude Code. We turn your team's recurring workflows into first-class instructions Claude can pick up reliably and consistently.

Building with the Claude API

Anthropic Academy Trained

The full Anthropic API - authentication, tool use, retrieval-augmented generation, prompt caching, streaming, extended thinking and agentic patterns. We integrate Claude into your systems with controlled access.

Model Context Protocol

Anthropic Academy Trained

Build MCP servers and clients using the three primitives - tools, resources and prompts. We connect Claude to your data, systems and SaaS through standards-based connectors.

Claude Code in Action

Anthropic Academy Trained

Integrate Claude Code into real development workflows - tool use, context management, custom automations, MCP integration, GitHub workflows and planning modes.

Certifications held by our consultants and applied directly to client work. Course descriptions sourced from the Anthropic Academy syllabi.

Beyond chat - the technical layer.

Cowork is not just document drafting and triage. When you are ready, we extend Claude into the tools, data and workflows your team actually runs on. Each capability below maps to a current Anthropic Academy certification our consultants hold.

Custom Agent Skills

Reusable Skills (markdown instructions Claude picks up automatically) tuned to your team's recurring tasks - tender drafting in your house style, board-paper assembly, policy review checklists, briefing packs. Built once, distributed via repos or managed settings, governed across the team.

Cert: Agent Skills

Claude API integrations

Bring Claude into your CRM, case-management, ticketing or document store via the Anthropic API. We design the access patterns, tool use, RAG retrieval, prompt caching and audit trail so it passes internal review and runs predictably under load.

Cert: Building with the Claude API

MCP servers and clients

Standards-based connectors between Claude and your data sources, knowledge bases and SaaS - built with the official Python SDK. We use the three MCP primitives (tools, resources, prompts) so your AI workflows reach the systems that actually matter without bespoke glue code.

Cert: Model Context Protocol

Claude Code adoption for dev teams

Safe rollout of Claude Code into engineering workflows. Context management, custom commands and automations, MCP integration, planning modes and GitHub-driven code review - bedded in with release governance and audit-ready guardrails.

Cert: Claude Code in Action